Defendants claim to have suffered from headaches, bronchitis, red and swollen eyes, vertigo, migranes, fatigue, sinus infections, sleep disorders, deteriorating memory, and laryngitis. The last symptom was reported by a woman named Brenda Smith, who worked as a customer service representative, answering phones all day long. The New York Times and other media outlets failed to mention that Ms. Smith, complaining of respiratory problems, has been a heavy smoker for years.